Responsible Gaming

Last Updated: January 2026

At Katsubet Casino, we are committed to promoting responsible gaming practices and ensuring that our players in New Zealand enjoy a safe and controlled gaming environment. We understand that while online gaming can be an entertaining leisure activity, it is important to maintain healthy gaming habits and recognize when gaming may become problematic.

1. Self-Assessment Tools

Katsubet Casino provides self-assessment tools to help you evaluate your gaming behavior and identify potential warning signs of problem gambling. We encourage all players to regularly assess their gaming habits using the following questions:

• Do you spend more time or money on gaming than you originally intended?
• Have you tried to reduce or stop gaming but found yourself unable to do so?
• Do you neglect personal, family, or professional responsibilities due to gaming?
• Do you borrow money or sell possessions to fund your gaming activities?
• Have you experienced relationship problems or conflicts due to your gaming habits?
• Do you chase losses or increase your stakes to recover previous losses?
• Do you feel restless, irritable, or anxious when attempting to reduce gaming?
• Have you lied to family members or friends about the extent of your gaming?

If you answered "yes" to one or more of these questions, we strongly recommend using our responsible gaming tools or seeking professional support. Access these assessment tools through your Katsubet login portal or contact our support team for confidential assistance.

2. Setting Personal Limits

Katsubet Casino offers comprehensive limit-setting tools to help you maintain control over your gaming activities. Once you complete your Katsubet casino login, you can access your account settings to establish the following limits:

2.1 Deposit Limits

Set daily, weekly, or monthly deposit limits to control the amount of money you can deposit into your Katsubet Casino NZ account:

• Daily Limits: Maximum amount you can deposit in a 24-hour period
• Weekly Limits: Maximum deposit amount over seven consecutive days
• Monthly Limits: Total deposit cap for any 30-day period

2.2 Loss Limits

Establish maximum loss thresholds to prevent excessive losses during specific timeframes. Katsubet Casino will notify you when approaching your limit and restrict further play once the limit is reached.

2.3 Session Time Limits

Configure time-based alerts to remind you how long you have been playing. Set session durations to ensure gaming remains a recreational activity rather than an all-consuming pursuit.

2.4 Wagering Limits

Control your betting amounts by setting maximum wager limits per game session, helping you avoid impulsive high-stakes decisions.

Important: All limit increases requested through your Katsubet casino login are subject to a 24-hour cooling-off period before taking effect. Limit decreases are implemented immediately to provide instant protection.

3. Reality Checks and Session Reminders

Katsubet Casino NZ automatically provides reality check notifications during extended gaming sessions. These pop-up reminders display:

• Total session duration
• Net wins or losses during the current session
• Option to continue playing or log out
• Quick access to responsible gaming tools

4. Self-Exclusion Options

Katsubet Casino provides multiple self-exclusion options for players who need to take a break from gaming or require long-term protection:

4.1 Temporary Cooling-Off Period

Request a temporary break from gaming for periods ranging from 24 hours to 6 months. During this time:

• Your Katsubet login access will be suspended
• You will not receive promotional communications
• Existing Katsubet bonus offers will be forfeited
• Account reactivation requires manual request after the period expires

4.2 Long-Term Self-Exclusion

For players requiring extended protection, Katsubet Casino offers self-exclusion periods from 6 months to 5 years, or permanent exclusion. This measure:

• Completely blocks access to your Katsubet casino login
• Prevents creation of new accounts using your personal details
• Removes you from all marketing databases
• Requires comprehensive identity verification for any reactivation request

4.3 National Self-Exclusion Programs

Katsubet Casino cooperates with New Zealand's national self-exclusion programs. Players who register with these programs will be automatically excluded from accessing Katsubet Casino NZ services.

5. Account Activity Monitoring

Our dedicated responsible gaming team actively monitors player accounts for signs of problematic gaming behavior, including:

• Sudden increases in deposit frequency or amounts
• Extended gaming sessions outside normal patterns
• Repeated deposit attempts after significant losses
• Multiple failed payment transactions
• Reversal of withdrawal requests

When concerning patterns are identified, Katsubet Casino may proactively contact you to discuss your gaming habits and suggest appropriate protective measures. In severe cases, we reserve the right to implement mandatory cooling-off periods or limit restrictions for your protection.

6. Underage Gaming Prevention

Katsubet Casino strictly prohibits gaming by individuals under 18 years of age in New Zealand. We implement robust age verification measures:

• Mandatory identity document verification before Katsubet casino login activation
• Advanced age verification technology during account registration
• Random age re-verification checks for existing accounts
• Immediate account suspension upon discovery of underage gaming

Parents and guardians are encouraged to use internet filtering software and monitor children's online activities. Katsubet Casino will fully cooperate with parents who discover unauthorized account creation by minors.

7. Financial Protection Measures

To protect players from financial harm, Katsubet Casino implements several safeguards:

7.1 Deposit Source Verification

We verify that deposits originate from payment methods registered in the account holder's name, preventing use of borrowed funds or unauthorized payment sources.

7.2 Withdrawal Processing

Mandatory cooling-off periods before withdrawal processing provide time for reconsideration and help prevent impulsive reversal decisions that often lead to further losses.

7.3 Affordability Assessments

For high-value transactions, Katsubet Casino may request source of funds documentation to ensure gaming activity remains within affordable limits and does not cause financial distress.

8. Marketing and Promotional Communications

Katsubet Casino ensures responsible marketing practices:

• All Katsubet bonus offers include clear terms and conditions
• Promotional communications can be opted out of at any time through your Katsubet login settings
• Marketing materials never target vulnerable individuals or suggest gaming as a solution to financial problems
• Self-excluded players are automatically removed from all promotional databases

Players can customize their communication preferences to receive only relevant information or unsubscribe completely from promotional materials.

9. Staff Training and Support

All Katsubet Casino staff members receive comprehensive training in:

• Recognizing signs of problem gambling behavior
• Appropriate intervention techniques and communication strategies
• Guiding players to available responsible gaming tools
• Referring players to professional support services
• Maintaining confidentiality and treating players with respect and dignity

10. Privacy and Confidentiality

All responsible gaming interventions, self-exclusion requests, and support interactions at Katsubet Casino are handled with strict confidentiality. Your privacy is protected, and information is only shared with professional support organizations when you provide explicit consent.

11. Regular Policy Review

Katsubet Casino regularly reviews and updates our responsible gaming policies to incorporate:

• Latest research findings on problem gambling prevention
• Feedback from players and support organizations
• Regulatory requirement changes in New Zealand
• Technological advances in player protection tools
• Industry best practices and innovations

12. Contact Information

For questions about responsible gaming at Katsubet Casino, to request assistance with limit-setting tools, or to initiate self-exclusion:

• Email: responsiblegaming@katsubetnz.com
• Live Chat: Available 24/7 through your Katsubet login portal
• Account Settings: Access all responsible gaming tools directly through your Katsubet Casino NZ account dashboard

Remember: Gaming should be entertaining and enjoyable. If you feel your gaming is becoming problematic, Katsubet Casino is here to support you with comprehensive tools and resources. Your wellbeing is our priority.