Privacy Policy
Last Updated: January 1, 2026
KatsuBet Casino ("KatsuBet", "we", "us", or "our") is committed to protecting the privacy and security of our players in New Zealand. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access KatsuBet Casino login, create a KatsuBet account, or use our gaming services. By registering at KatsuBet Casino NZ, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Information We Collect
When you register for a KatsuBet login or use our services, we collect several types of information to provide you with a secure and personalized gaming experience:
Personal Information
- Identity Data: Full name, date of birth, gender, nationality, and government-issued identification documents required for account verification
- Contact Data: Email address, residential address, phone number, and postal code
- Financial Data: Payment method details, bank account information, credit/debit card numbers (securely encrypted), transaction history, and withdrawal preferences
- Account Data: KatsuBet Casino login credentials, username, password (encrypted), security questions, and account preferences
- Verification Data: Copies of identification documents, proof of address, and payment method verification documents as required by New Zealand gaming regulations
Technical Information
- Device Data: IP address, browser type and version, operating system, device identifiers, and hardware specifications
- Usage Data: Pages visited on KatsuBet Casino NZ, games played, betting patterns, session duration, clickstream data, and feature interactions
- Location Data: Geographic location information to verify eligibility for KatsuBet Casino services in New Zealand
- Cookie Data: Information collected through cookies and similar tracking technologies to enhance your experience on our platform
Communication Data
- Correspondence with our customer support team, including live chat transcripts, email exchanges, and phone call records
- Marketing preferences and responses to promotional communications regarding KatsuBet bonus offers
- Feedback, reviews, and survey responses provided to KatsuBet Casino
How We Use Your Information
KatsuBet Casino uses your personal information for the following purposes:
Account Management
- Creating and maintaining your KatsuBet Casino login account
- Verifying your identity and age to comply with New Zealand gaming laws
- Processing your registration and account authentication
- Managing your account settings, preferences, and security features
Gaming Services
- Processing deposits, withdrawals, and financial transactions securely
- Enabling gameplay and access to KatsuBet Casino games
- Tracking gaming activity for responsible gambling purposes
- Calculating and awarding KatsuBet bonus offers, promotions, and loyalty rewards
- Maintaining accurate game history and transaction records
Legal and Regulatory Compliance
- Complying with New Zealand gambling regulations and licensing requirements
- Conducting anti-money laundering (AML) and know-your-customer (KYC) checks
- Detecting and preventing fraudulent activities, money laundering, and underage gambling
- Cooperating with law enforcement and regulatory authorities when legally required
- Enforcing our Terms of Service and other legal agreements
Customer Service
- Responding to your inquiries, complaints, and support requests
- Providing technical assistance with KatsuBet Casino login issues
- Resolving disputes and addressing account-related concerns
- Improving our customer service quality through interaction analysis
Marketing and Communications
- Sending promotional offers, KatsuBet bonus notifications, and marketing communications (with your consent)
- Personalizing your experience based on gaming preferences and behavior
- Conducting market research and analyzing player trends
- Informing you about new games, features, and updates at KatsuBet Casino NZ
Security and Fraud Prevention
- Monitoring account activity for suspicious behavior and unauthorized access
- Implementing security measures to protect your KatsuBet login credentials
- Preventing fraudulent transactions and protecting against cyber threats
- Maintaining the integrity and security of our gaming platform
Legal Basis for Processing
KatsuBet Casino processes your personal information based on the following legal grounds:
- Contractual Necessity: Processing is necessary to perform our contract with you when you register for KatsuBet Casino login and use our gaming services
- Legal Obligation: Processing is required to comply with New Zealand gambling laws, AML regulations, and other legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and improving our services
- Consent: Processing is based on your explicit consent for marketing communications and optional data collection
Information Sharing and Disclosure
KatsuBet Casino does not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities under specific circumstances:
Service Providers
- Payment Processors: Trusted financial service providers who process deposits and withdrawals for KatsuBet Casino NZ
- Gaming Platform Providers: Software providers who operate and maintain our gaming infrastructure
- Identity Verification Services: Third-party verification companies that assist with KYC and AML compliance
- Customer Support Tools: Service providers that help us deliver efficient customer support through chat, email, and phone systems
- Cloud Storage Providers: Secure data hosting services that store information encrypted and protected
Legal and Regulatory Authorities
- New Zealand Department of Internal Affairs and other gaming regulatory bodies
- Law enforcement agencies investigating suspected illegal activities
- Courts and tribunals when required by legal proceedings
- Tax authorities and financial intelligence units for AML compliance
Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections
Affiliates and Partners
- With your consent, we may share information with marketing affiliates who promote KatsuBet bonus offers and campaigns in New Zealand
Data Security
KatsuBet Casino implements industry-leading security measures to protect your personal information:
- Encryption: All data transmitted between your device and KatsuBet Casino login servers is protected using 256-bit SSL encryption technology
- Secure Storage: Personal information is stored on secure servers with restricted access, protected by firewalls and intrusion detection systems
- Access Controls: Only authorized personnel with legitimate business needs can access your information, subject to strict confidentiality agreements
- Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential risks
- Password Protection: KatsuBet Casino login passwords are encrypted using advanced hashing algorithms and never stored in plain text
- Two-Factor Authentication: Optional additional security layer available for account protection
- Monitoring Systems: 24/7 monitoring for suspicious activity, unauthorized access attempts, and security breaches
While we take extensive measures to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. We recommend using strong passwords and keeping your KatsuBet Casino login credentials confidential.
Data Retention
KatsuBet Casino retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations:
- Active Accounts: Information is retained while your KatsuBet Casino NZ account remains active
- Closed Accounts: After account closure, we retain certain information for seven years to comply with New Zealand financial and gaming regulations
- Transaction Records: Financial transaction history is retained for ten years as required by AML laws
- Legal Claims: Information may be retained longer if necessary to resolve disputes, enforce agreements, or defend legal claims
- Marketing Data: If you opt out of marketing communications, we retain a record of your preference to prevent future contact
After the retention period expires, we securely delete or anonymize your personal information in accordance with data protection best practices.
Your Privacy Rights
As a KatsuBet Casino player in New Zealand, you have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you, including your KatsuBet Casino login details, transaction history, and gaming activity records.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal information in your KatsuBet account.
Right to Erasure
You can request deletion of your personal information, subject to legal retention requirements under New Zealand law.
Right to Restrict Processing
You can request limitation of how we process your data while we investigate a dispute or legal claim.
Right to Data Portability
You can request a copy of your data in a structured, commonly used format for transfer to another service provider.
Right to Object
You can object to processing of your information for marketing purposes or based on legitimate interests. You can opt out of receiving promotional communications about KatsuBet bonus offers at any time.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Right to Lodge a Complaint
If you believe we have not handled your personal information appropriately, you can lodge a complaint with the Office of the Privacy Commissioner of New Zealand.
To exercise these rights, contact our Data Protection Officer at privacy@katsubetnz.com or through your KatsuBet Casino login account settings.
Cookies and Tracking Technologies
KatsuBet Casino uses cookies and similar tracking technologies to enhance your experience on our platform:
Types of Cookies We Use
- Essential Cookies: Required for KatsuBet Casino login functionality, security, and basic site operations
- Performance Cookies: Collect anonymous data about how visitors use our site to improve performance
- Functional Cookies: Remember your preferences and settings for a personalized experience
- Marketing Cookies: Track your activity to deliver relevant KatsuBet bonus offers and advertisements
Managing Cookies
You can control cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to use certain features of KatsuBet Casino NZ. Most browsers allow you to refuse or delete cookies, but this may impact site functionality.
Third-Party Links
KatsuBet Casino may contain links to third-party websites, including payment processors, gaming providers, and affiliate partners. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
International Data Transfers
While KatsuBet Casino operates primarily for New Zealand players, your personal information may be transferred to and processed in countries outside New Zealand where our service providers and partners operate. We ensure that such transfers are protected by appropriate safeguards, including standard contractual clauses and adequacy decisions, to maintain the security and confidentiality of your data.
Children's Privacy
KatsuBet Casino is strictly intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the legal gambling age in New Zealand. If we discover that we have inadvertently collected information from a minor, we will immediately delete it and terminate the account. Parents or guardians who believe their child has provided information to KatsuBet Casino login should contact us immediately at privacy@katsubetnz.com.
Automated Decision-Making
KatsuBet Casino may use automated systems and algorithms to analyze gaming behavior, detect fraud, and assess risk. These systems help us identify problem gambling patterns, suspicious transactions, and account security threats. While automated decisions are used for security and compliance, significant decisions affecting your account are reviewed by human personnel. You have the right to request human review of automated decisions that significantly impact you.
Changes to This Privacy Policy
KatsuBet Casino reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes through email to your registered address, a notice on our website, or a notification when you access your KatsuBet Casino login. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of KatsuBet Casino NZ after policy updates constitutes acceptance of the revised terms.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or how KatsuBet Casino handles your personal information, please contact us:
- Email: privacy@katsubetnz.com
- Data Protection Officer: dpo@katsubetnz.com
- Customer Support: Available 24/7 through your KatsuBet Casino login account
Consent and Acknowledgment
By creating a KatsuBet Casino login account and using our services, you acknowledge that:
- You have read and understood this Privacy Policy in its entirety
- You consent to the collection, use, and processing of your personal information as described herein
- You understand your rights and how to exercise them regarding your personal data
- You agree to receive communications necessary for account operation and security
- You can opt in or out of marketing communications about KatsuBet bonus offers at any time
KatsuBet Casino is committed to maintaining the highest standards of data protection and privacy for all players in New Zealand. We continuously review and improve our practices to ensure your information remains secure and your privacy is respected.
This Privacy Policy applies exclusively to KatsuBet Casino NZ operations and services. For the most current version of this policy, please visit our website or contact our support team through your KatsuBet Casino login portal.